Ship the help users ask for without a sprint.
In-app guidance usually waits for engineering time, then needs upkeep every time the UI changes. Skate needs one script tag and no steps to set up. A changed screen is planned again on the spot.
No flows to maintain
Tours are steps someone records, then fixes when a button moves. Skate reads the screen as it is now on every step, so a redesign does not break it.
See how each task ended
The dashboard shows what users asked for, in their words, and how each request ended. A weekly report sums it up.
Safe by default
Sends, deletes and payments wait for the user’s approval. You can switch Skate off per site at any time and set spend caps per site and per visitor. Read the security page.